Green Dot Bank Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 29, 2024

Green Dot Bank complaint process

Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Green Dot Bank.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Green Dot Bank?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Green Dot Bank complaints chart

We have received 73 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.

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Green Dot Bank complaint statistics

Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!

1687
Total complaints
1682
Open Complaints
0
Complaints pending
5
Complaints resolved
1.1
/10 1687 ratings

Green Dot Bank reviews: (1687)

Authentic experiences shared by our community for your benefit.

Blocked account with my money in it

Complaint from Keepsake1 on 22 May 2020 about Green Dot Bank.

They blocked my account after I had my stuff stolen. I am on tape at walmart and have a police report and they blocked my account with 746.00 dollars in it and I cant get access to it. I... Read more

Comments: 0
Rating:

I am tired of calling green dot card

Complaint from JAMEScalkins on 22 May 2020 about Green Dot Bank.

I have been calling green dot card all day long to talk to someone and no one want to pick up if you want to be that way and not talk to me I am going to report you to... Read more

Comments: 0
Rating:

Atm didn't receive my money

Complaint from ejchaz45 on 21 May 2020 about Green Dot Bank.

I was shopping at walmart and used the atm inside went to do a cash withdrawal and didn't receive my funds back.i contacted the atm customer service and they haven't received my dispute from greendot yetand it's been10 days.green dot... Read more

Comments: 0
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Stimulus money gone

Complaint from bomblade on 21 May 2020 about Green Dot Bank.

I filed my taxes through turbotax. I don't have a bank account, so they put my $1 refund on a turbo card. I owed back tax, so the IRS ly took that dollar, but the card was still sent... Read more

Comments: 0
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stolen money not received on my card

Complaint from shaniahM on 21 May 2020 about Green Dot Bank.

hello I received my new replacement money card . because my last one was stolen and someone stole my money off my card . the representive told me they will return all of my stolen funds Read more

Comments: 0
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Complete source nutrition

Complaint from Gbaby on 20 May 2020 about Green Dot Bank.

This company took my money out of my account today they took $57.98 I don’t know who is this company I didn’t give anybody promised for anyone or give my account number to anybody at all I want my money... Read more

Comments: 0
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Wrong card attached to bank account

Complaint from Sbordeeeeer on 20 May 2020 about Green Dot Bank.

I cannot get through to a LIVE person ever. The incorrect card is assigned to my bank account and I cannot access my money. I am currently without gas to get home and I am not happy. I need this... Read more

Comments: 0
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No Green Dot card

Complaint from DavPedraza41 on 20 May 2020 about Green Dot Bank.

On May 1st I reported my green dot card lost. there's a 7 to 10 business day waiting period for the replacement card. Which was supposed to put me at May 14th, but with this pandemic they say it was... Read more

Comments: 0
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