Green Dot Bank Complaint Sentiment: Neutral

Our sentiment meter has detected that Green Dot Bank complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Green Dot Bank, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 29, 2024

Green Dot Bank complaint process

Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Green Dot Bank.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Green Dot Bank?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Green Dot Bank complaints chart

We have received 81 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.

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Green Dot Bank complaint statistics

Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!

1687
Total complaints
1682
Open Complaints
0
Complaints pending
5
Complaints resolved
1.1
/10 1687 ratings

Green Dot Bank reviews: (1687)

Authentic experiences shared by our community for your benefit.

Locked card

Complaint from Momma1997 on 25 May 2020 about Green Dot Bank.

I made a complaint over a month ago, and the locked my account until it was resolved. On the 15th of May I received a letter from corporate that there wasn't enough info to resolve it and the case was... Read more

Comments: 1
Rating:

Complaint against green dot

Complaint from LaquonLane on 24 May 2020 about Green Dot Bank.

I will like to file a complaint against green dot bank. When I opened up the card with the bank I was able to use Apple Pay, which is a money transferring service. Green dot took it upon themselves to... Read more

Comments: 0
Rating:

useless

Complaint from Roofer428700 on 24 May 2020 about Green Dot Bank.

bought green dot card. Read every word of terms. Reloaded my card after spending initial cash. Was then told that the real card would have my balance from 2nd deposit loaded to it. Which I won't receive for 7 to... Read more

Comments: 0
Rating:

Blocked my card with asking

Complaint from Joesph grooms on 24 May 2020 about Green Dot Bank.

Y’all blocked my card before asking me locking up my paycheck funds I’ve called waited for 4 to 5 hours on the phone to speak to and actually person done what they told me to do to in block my... Read more

Comments: 0
Rating:

Stolenlost

Complaint from 2TRU4U77 on 23 May 2020 about Green Dot Bank.

Just had deposited 500$ at Walgreens few days back and was going to purchase chucks for fortnite for my son. Never happened and left card in kitchen table around 10pm . yesterday until 6am today been searching 4 it. Last... Read more

Comments: 0
Rating:

Check deposit

Complaint from Mamawritten on 23 May 2020 about Green Dot Bank.

I tried to deposit my stimulus check onto the card. Through the app you can take a picture of it and it deposits into your account. Due to covid19 I have been unable to regularly load the card like I... Read more

Comments: 0
Rating:

Stole my money

Complaint from Bud on 22 May 2020 about Green Dot Bank.

I bought a greendot card and loaded 25$ on it to pay a bill. Anyhow i finally got card activated and went to pay my 25$ bill. Only to learn that u had charge me a monthly fee less then... Read more

Comments: 0
Rating:

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