The person on the phone won't give me his name
Complaint from Georgette7 on 04 July 2020 about Green Dot Bank.
I asked several times to speak with a supervisor and he just kept putting me on hold Read more
Green Dot Bank complaints
Green Dot Bank Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 6, 2024
Green Dot Bank complaint process
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Green Dot Bank.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Green Dot Bank?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Green Dot Bank complaints chart
We have received 73 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
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Green Dot Bank complaint statistics
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
1687
Total complaints
1682
Open Complaints
0
Complaints pending
5
Complaints resolved
1.1
1687 ratings
Green Dot Bank reviews: (1687)
Authentic experiences shared by our community for your benefit.
They let someone take money
Complaint from Michelle 202090 on 03 July 2020 about Green Dot Bank.
I have not received my card yet and they let someone take 201 dollars off my card then locked me out my own account. I just verify my identity and now they saying I have to do it again. I... Read more
Green Dot pre paid debit card
Complaint from Mattdro83 on 03 July 2020 about Green Dot Bank.
I bought and loaded $60 on the green Dot pre paid debit card,I have not been able to access my money and now green Dot is showing a $0 balance Read more
Someone used my card - they have removed more than 600 dollars
Complaint from John Hendrick on 03 July 2020 about Green Dot Bank.
I understand that these things happen- BUT - I have been on the phone for over 4 days asking to speak to a supervisor. The people who answered the calls were “nice” but NO help. I was told repeatedly that... Read more
Blocked Account
Complaint from AshCole86 on 03 July 2020 about Green Dot Bank.
I am unable to use my card because its blocked. I only use this card in emergencies. I do not work and I have 2 kids. Read more
My claim was not granted
Complaint from Angelica92 on 02 July 2020 about Green Dot Bank.
1200 was stilen from me. Idenrity theft , GREEN dot gave somebody i didnt give permission to , And sent my money to a phone number that wasnt mine. . But i knew the persons voice. i filed... Read more
Dispute charge, money still not in my account.
Complaint from Vannababi9 on 02 July 2020 about Green Dot Bank.
I called Greendot support for a dispute charge for $19 I spoke to numerous representatives about this incident even some put in a supervisor call back the Supervisors never called me after waiting two days for a call back that... Read more
Claimed card eligible; not eligible
Complaint from 5072197015 on 01 July 2020 about Green Dot Bank.
I bought the moneypak, $5.95 then loaded $20 on, AFTER checking the website to see if my card was eligible but after trying 4 times it still says transfer incomplete. Read more
Atm did not dispense money
Complaint from no money in indiana on 01 July 2020 about Green Dot Bank.
I called green dot after atm did not dispense 325.00 from atm. it was early before the bank opened I advised the bank that the atm had taken the money and I need the money to move that day. the... Read more
Load and carf not work still hsvnt got my 500
Complaint from Tanneraaron on 01 July 2020 about Green Dot Bank.
I bought 2 cards at walgrreens in clovis nm put 500 on both cards well one card worked the other one ssid not valid same day i bought it . i have sent the proper documents yall have asked and... Read more
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