While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 74 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from FREDRICK Farris on 07 July 2020 about Green Dot Bank.
I had my unemployment sent to green dot, I found out someone had my information, then green dot told me that my money got transferred to the vault, so I closed my account. I had to email a picture of... Read more
Complaint from LyleL on 07 July 2020 about Green Dot Bank.
Ihad a relative pass away in Sept of 2019. On March 12,2020 I sent all of the necessary paperwork off to green dot, and it was received on 3162020. I cannot get anyone to call me back, or... Read more
Complaint from Carlosrippes on 07 July 2020 about Green Dot Bank.
My card was working. I apply for person loan $10,000 when my money drop in my account green dot block the card for verification. They ask me to email a copy of my ID and where the money came from... Read more
Complaint from DH on 07 July 2020 about Green Dot Bank.
When I signed up, they were offering 3% cash back on online purchases. The app has always shown the percentage I earned on each purchase and kept a clear record of that, as well as the total saved through the... Read more
Complaint from billiray on 07 July 2020 about Green Dot Bank.
its been like 6 days , you cant claim money because it doesnt let you claim Emailed the support and they act like bunch of retards who have no clue about anything hard to believe a bank acts this way and... Read more
Complaint from Astralhaze on 07 July 2020 about Green Dot Bank.
I went to Dollar General to load a prepaid PayPal card and accidentally handed them a PayPal credit card (that is currently closed!) and somehow the transaction went through. Now my money is nowhere to be found. PayPal has no... Read more
Complaint from Taricka on 06 July 2020 about Green Dot Bank.
I called to resolve an issue about my 4 digit pin code, this call took place at 5:06 pm. I spoke to a rep by the name of josh, he wasn't much help at all. I asked repeatedly to speak... Read more
Complaint from Deguzman on 06 July 2020 about Green Dot Bank.
I have tried to reach out to this company for three years. I cannot get a hold of a real person. They have had funds of mine from UBER and there is nothing I can do about it. Read more
Complaint from Jofab on 06 July 2020 about Green Dot Bank.
Got a refund on a card that they canceled and they won’t open the card or issue a new one or get me my money back in any way. Merchant has paid them but I haven’t gotten MY refund. Been... Read more
Complaint from Idamanagimp@gmail.com on 06 July 2020 about Green Dot Bank.
Stimulus money was deposited into the Green Dot Account that is not active. This Account has been closed for about two years!!! Read more
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