Complaint: Claimed card eligible; not eligible

on 01 July 2020 about Green Dot Bank in category Banks

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My complaint:

I bought the moneypak, $5.95 then loaded $20 on, AFTER checking the website to see if my card was eligible but after trying 4 times it still says transfer incomplete.

0 0 votes
Justified complaint?

Suggested solution:

I would like my $20 the $5.95 refunded, as I took precautions before hand to assure this wouldn't happen and their process of checking eligible cards is inefficient.

Message from Robin from

10 months ago - We have posted a tweet about your new complaint about Green Dot Bank

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