While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 7, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 72 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Markw2891 on 24 January 2021 about Green Dot Bank.
On January 4th I used the bill pay feature on the greendot android app. I used the payment to send the money to my self being that I no longer had my old greendot card. It was a... Read more
Complaint from Suzs69 on 24 January 2021 about Green Dot Bank.
I had been trying to get my phone number and e-mail address changed on my account. I was successful. But because I changed phone number and my e-mail account I could not get into my account.....Maybe a system screw up... Read more
Complaint from Jessiebell on 23 January 2021 about Green Dot Bank.
Trying to call being put on hold for 2 hours or more than I paid $15 to get my card shipped to me in 3 days still haven't received it Read more
Complaint from Cseastrunk13 on 23 January 2021 about Green Dot Bank.
I was sent to gobank cards and I register the wrong one I would like for y'all to delete the wrong one which is 4133 3100 6477 2093 I would like to register the right one but it will not... Read more
Complaint from jasenrowland1988@gmail.com on 22 January 2021 about Green Dot Bank.
I lost my card and I had to get another one please refund my money back to my new card Read more
Complaint from Kunthea132 on 22 January 2021 about Green Dot Bank.
My Greendot Account had being closed Read more
Complaint from Cmg0920 on 22 January 2021 about Green Dot Bank.
The crooks over at Greendot scam bank stole my money. They stole 43.00 dollars from my account. I cancelled a purchase I had made on Amazon 2 weeks ago for 43 dollars and I have never received my money... Read more
Complaint from Kaylafandel4 on 21 January 2021 about Green Dot Bank.
So I was scheduled to have oral surgery went in got everything set up paid almost $1900 cash and went about my day. Well the day of surgery comes and the dentist calls to tell me one of the employees... Read more
Complaint from Green Dot Victim on 21 January 2021 about Green Dot Bank.
I called Green Dot customer service and spoke with a representative on Thursday Jan. 14th. I informed the female representative that I had an account with Green Dot and that I was going to give TurbotaxIRS my account and routing... Read more
Complaint from Lordtee on 21 January 2021 about Green Dot Bank.
I have started receiving a statement for an account that I never opened with Green Dot. So I need this account closed asap Read more
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