While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 73 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Tluna36 on 25 January 2021 about Green Dot Bank.
I was charged an exceeded amount for a subscription I signed for and unfortunately I had to dispute the amount to have it refunded. But again unfortunately it was backfired, having my Turbo Prepaid Card closed and my account access... Read more
Complaint from Aprilbell on 25 January 2021 about Green Dot Bank.
$463.00 was taken from my account on 01042021. I am a single grandmother raising a 6 year old grandson. That was out money to live on. it happen at 12 a.m central time. I am in bed at that time. I... Read more
Complaint from Dtmoms on 25 January 2021 about Green Dot Bank.
How can you charge a monthly fee on the second day of use, the card was just purchased and used only once. If you charge for that, than the card should be free. People have to pay twice which is... Read more
Complaint from Kellkell76 on 25 January 2021 about Green Dot Bank.
I got my stimulus on a green dot card had to oreder a card its been 4 weeks and nothing had to oreder a new card and then charged me again. Theres now way for me to pull the money... Read more
Complaint from ChoadyRhodes on 25 January 2021 about Green Dot Bank.
Have to use my pre paid debit card as a $ 500 gift card, Please help, this money was to use to pay bills. And receive cash from atm. Now I can't. Costumers service will not help, just keep hang... Read more
Complaint from Jennyren86 on 25 January 2021 about Green Dot Bank.
I want to know why they RESTRICTED locked my account and I called 866-652-4611 to get the issues resolved and nobody answers the phone. I have been trying to get ahold of greendot bank customer service and I have been trying... Read more
Complaint from Eddie Sytsma on 24 January 2021 about Green Dot Bank.
I have no green. For more than a year I had on my check deposited on a GreenDot card from my company that work for they after my wallet was stolen from a vehicle break-in I just had a new... Read more
Complaint from Tweetey21az on 24 January 2021 about Green Dot Bank.
My card was stolen in LasVegas. I opened 2 disputes as I could only dispute the transaction that all ready posted in the first dispute. One of the disputes was approved the other on denied as they said it was... Read more
Complaint from b2fountain on 24 January 2021 about Green Dot Bank.
this routing and account is on my 2019 tax return for a refund I was suppose to get routing 124303120 account 493575400336 Read more
Complaint from JaniceB on 24 January 2021 about Green Dot Bank.
Purchased cards for my kids, Nieces and nephew. NONE can be activated but GD is taking fees. I have emailed, called, Reached out on FB....nothing Read more
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