Green Dot Bank Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 28, 2024

Green Dot Bank complaint process

Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Green Dot Bank.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Green Dot Bank?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Green Dot Bank complaints chart

We have received 80 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.

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Green Dot Bank complaint statistics

Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!

1686
Total complaints
1681
Open Complaints
0
Complaints pending
5
Complaints resolved
1.1
/10 1687 ratings

Green Dot Bank reviews: (1686)

Authentic experiences shared by our community for your benefit.

Fraud

Complaint from vickiemeadows62@gmail.com on 30 January 2021 about Green Dot Bank.

My daughter bought a prepaid card at dollar general store on by 25 in Carthage Tn for the amount of 183.and change. She gave it to me to pay a internet bill because her son has to have it to... Read more

Comments: 0
Rating:

Account was hacked and information changed

Complaint from Dstehlik043 on 30 January 2021 about Green Dot Bank.

My account Bank Routing Number: 124303120 Bank Account Number: 191500945732 Bank Name: Green Dot Bank With the registration email d.stehlik043@gmail.com and phone number 7193380823 Was hacked and Information for logging in which are the mobile number and email to receive code was... Read more

Comments: 0
Rating:

Account larceny

Complaint from JPFranc15 on 29 January 2021 about Green Dot Bank.

On January 26, 2021 my Defense Finance and Accounting Service (DFAS), deposited the amount of $1,248.02 into my Green Dot Bank Account for my monthly military retirement pay. And immediately following this there were withdrawals (3 of 5 transactions) made... Read more

Comments: 1
Rating:

Transaction

Complaint from arianna22303 on 29 January 2021 about Green Dot Bank.

I had $29.70 deposit in my account. Afterwards I Checked my balance it’s the same . Where did my money go ?! Read more

Comments: 0
Rating:

Fraud

Complaint from gcpip85@gmail.com on 27 January 2021 about Green Dot Bank.

My account was hacked and I was never notified that usual activity was being done on my account. I never use my card for purchases. If they look at my history they should have known that something unnormal happening. But they... Read more

Comments: 1
Rating:

closed my account

Complaint from mariee1 on 27 January 2021 about Green Dot Bank.

greendot closed my account saying I had fraudulent activity I got my stimulus on this card and the took my money only money I have to survive off with 3 kids .I've been calling non stop they leave me on... Read more

Comments: 1
Rating:

Card that expired right after we purchased it.

Complaint from NanBell54 on 26 January 2021 about Green Dot Bank.

I purchased a gift card for my granddaughter for her birthday and she lost the card and found it a.month later she went to use it and it was expired. So not only was I out $50 but my granddaughters... Read more

Comments: 0
Rating:

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