Green Dot Bank complaint: Greendot bank dont answer phone calls

Complaint from Jennyren86 reported on 25 January 2021 about Green Dot Bank

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My complaint:

I want to know why they RESTRICTED locked my account and I called 866-652-4611 to get the issues resolved and nobody answers the phone.

I have been trying to get ahold of greendot bank customer service and I have been trying for over a week now what can I do to get my account fixed and resolved.

UPDATE: 866-652-4611 seems to be a scam number

Suggested solution:

Answer the phone calls and let me talk with a live person and not listen to a recording about phone lines being full. And no way can they be busy 24hours a day 7 days a week.

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Sapph
Sapph (@guest_2640)
3 years ago

Yes they’re awful. They leave on you behind forever just to tell you they can’t help you. Never again. I got a lawyer.

Ashley Phipps
Ashley Phipps (@guest_5714)
1 year ago
Reply to  Sapph

Hello! I was scammed m!! They approved my funds being returned to me after my account was hacked, and they closed my account! They told me they HAD to send a paper check and they couldn’t over night it & they could put it to where I would have to sign for it when the postal delivery dropped it off or even if I went into post office!! Every time I call the money card through Walmart or the greendot number they keep giving me the run around and told me after 10 business days if I still hadn’t received… Read more »