Green Dot Bank Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 3, 2024

Green Dot Bank complaint process

Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Green Dot Bank.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Green Dot Bank?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Green Dot Bank complaints chart

We have received 73 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.

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Green Dot Bank complaint statistics

Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!

1687
Total complaints
1682
Open Complaints
0
Complaints pending
5
Complaints resolved
1.1
/10 1687 ratings

Green Dot Bank reviews: (1687)

Authentic experiences shared by our community for your benefit.

Blocked account

Complaint from Tcompton on 16 June 2020 about Green Dot Bank.

I received money from my pua for unemployment. Which I’ve been waiting for to pay my rent and bills. I received 7900 made one transaction for Father’s Day gift to my fiancé. Then went to pay bills and my accounts... Read more

Comments: 0
Rating:

My refund was stolen

Complaint from Tyebud40 on 16 June 2020 about Green Dot Bank.

I am a victim of identity theft my roommate of 10 years had been using my identity for years she recently went to jail with my I’d credit cards in my name I’m pressing charges I sent green dot my... Read more

Comments: 0
Rating:

Prepaid Green Dot card can't be activated

Complaint from rayver on 16 June 2020 about Green Dot Bank.

I bought my girlfriend a Green dot prepaid card and when she tried to activate it she was directed to a page to create an account.After she created the account another page came up that had an option to register... Read more

Comments: 0
Rating:

Stolen card

Complaint from Millylove on 16 June 2020 about Green Dot Bank.

My card was stolen and $250 dollars was took off my card . I filled a claim 2 months ago I can see they gave me a provisional credit. But im locked out of my account and every time I... Read more

Comments: 0
Rating:

No access to my green Dot account

Complaint from Minimac2234@gmail.com on 15 June 2020 about Green Dot Bank.

Unable to access my card balance or log in to my account. I spent over an hour trying to log in to my account without ever being able to resolve why it wouldn't let me log in. Called customer service... Read more

Comments: 0
Rating:

My stimulus payment was not deposited

Complaint from Rubengarza69 on 14 June 2020 about Green Dot Bank.

On June 03 2020 the i.r.s said they were going to direct deposit my stimulus payment to my greendot account and I still have not received any payment. I can not get ahold of anyone to resolve this issue. The... Read more

Comments: 1
Rating:

Missing deposits

Complaint from Kltnrjnnfr on 13 June 2020 about Green Dot Bank.

On June 7th I transferred $99 from my PayPal to my GreenDot card it's been a week and I still have not received those funds on my card it states that the funds were posted but my balance is at... Read more

Comments: 0
Rating:

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