Filed 15 Jun 2020 by [email protected]
Unable to access my card balance or log in to my account.
I spent over an hour trying to log in to my account without ever being able to resolve why it wouldn’t let me log in. Called customer service and hit nothing resolved there either. They couldn’t tell me what my balance was either.
All I got was a total run around and in the end I still haven’t gotten my balance on my green Dot card and even when I use my mobile txt to ask for my balance, all I got was the message not sent . Just like im blocked on their end.
I want my balance.
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