Green Dot Bank Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 20, 2024

Green Dot Bank complaint process

Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Green Dot Bank.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Green Dot Bank?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Green Dot Bank complaints chart

We have received 76 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.

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Green Dot Bank complaint statistics

Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!

1687
Total complaints
1682
Open Complaints
0
Complaints pending
5
Complaints resolved
1.1
/10 1687 ratings

Green Dot Bank reviews: (1687)

Authentic experiences shared by our community for your benefit.

Case 40307960

Complaint from LREmoney on 20 June 2020 about Green Dot Bank.

Filed dispute with Green Dot over $1062.74 fraud charges all in Florida. I have never been to Florida, and haven't left the state of Texas since Covid-19 started in March. All charges were hotels, wings, smoothies, none of which... Read more

Comments: 0
Rating:

money

Complaint from delmer on 20 June 2020 about Green Dot Bank.

i was on irs website amd it said derecit deposit is to be paid on june 10 2020 their is no money depostied and i know it was also the lady whom i talked to was rude and not helpfull... Read more

Comments: 0
Rating:

Direct deposit

Complaint from yonnah07 on 19 June 2020 about Green Dot Bank.

Well I always been a customer of green dot I never used direct deposit at all but do to the fact my daughter receive ssi monthly benefits I decided to use them thinking it was safe an reliably wrong my... Read more

Comments: 0
Rating:

Refuse to release my social security payment

Complaint from Gramps68 on 19 June 2020 about Green Dot Bank.

Social security department told me they deposited my social security benifits into my account on june 1st and had told me that green dot excepted the deposit but they are denying that its in my account and arent releasing it... Read more

Comments: 0
Rating:

Refile dispute

Complaint from Allley91 on 18 June 2020 about Green Dot Bank.

Dear whomever this may concern, I had money taken from my accout not only once but 3 times and havent used card handful of times may i please have my money back before I take this to the Authorities please... Read more

Comments: 0
Rating:

unauthorized transactions

Complaint from Lboots83 on 18 June 2020 about Green Dot Bank.

I have had multiple unauthorized transactions and I have sent then in and nothing has happened so I obtained a police report and I will be sending the documents for the tenth time. Read more

Comments: 0
Rating:

Economy impact payment never received

Complaint from HuntWallace on 17 June 2020 about Green Dot Bank.

The stimulus check was suppose to be deposited on the June 10, but it's never been processed. There are no numbers for me to call to talk to customer service. Please help, I need my money asap! Read more

Comments: 0
Rating:

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