Green Dot Bank complaint: Stolen card

Name: Stolen card
Item: Green Dot Bank
Rating: 1
Author: Millylove

Open 16 Jun 2020 220 views Banks

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Filed 16 Jun 2020 by Millylove

My card was stolen and $250 dollars was took off my card . I filled a claim 2 months ago I can see they gave me a provisional credit. But im locked out of my account and every time I call green dot they give me the run around and wont let me speak to a supervisor. They keep telling me that a supervisor will contact me in 2 days but they never do.

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Case details

Status: Open
Company: Green Dot Bank
Filed: 16 Jun 2020
Rating: 1/5
Desired resolution: Have a supervisor get in contact with me so I can understand what's going on.
Problem: Locked out after card theft, no callback
About: prepaid card
At stake: $250
Dealing with it for: 60 days

Progress

Filed
Company notified
Company replied
Resolved

16 Jun 2020 Complaint filed and published
16 Jun 2020 Message from Bizzy: we notified Green Dot Bank about this complaint.

See all 1,693 Green Dot Bank complaints

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