While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 18, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 70 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Pottsj939 on 13 June 2020 about Green Dot Bank.
Irs sent a letter stating on may 28th I was scheduled to receive my stimulus. They also sent a paper stating that my money was sent to greendot by way of direct deposit on may 27th. I have 0.00 in... Read more
Complaint from Locosiv on 13 June 2020 about Green Dot Bank.
I was falsely charged $23.49 from a retail store named dirt cheap in Fontana CA 80 I, never ever received nothing from them this purchase was made on may 13 on a wedsnday Read more
Complaint from manuvjr on 13 June 2020 about Green Dot Bank.
I purchased items from Amazon all totaling $500 on June 4, 2020. I canceled the order the same day and GreenDot Bank is holding my money until 0620 or so they say. Read more
Complaint from Lillove6 on 12 June 2020 about Green Dot Bank.
I have a refund of 700 and something come back as a refund into my account and that blocked my account for fraudlant active when it came from walmart.. not i have got money in my account that I can't... Read more
Complaint from Bigslim51 on 11 June 2020 about Green Dot Bank.
Yes I have a green dot card and I was reviewing my statement cause I had declined charge I look and there is 2 charges from howard Johnson motel and I never was there that... Read more
Complaint from Greendotstealsyourmoney on 11 June 2020 about Green Dot Bank.
I filed a Dispute for an authorized transactions about 2-3 months ago and I got Approved for a provisional credit for 320.00. But Greendot blocked my card it was supposed to send me a new one so that I can... Read more
Complaint from Johnny on 11 June 2020 about Green Dot Bank.
You get hang up on alll the time. Lie to everytime you call. Some of the customer service people donot understand. Will tell me they are told to say things. Really they cannot understand alot of things. Been trying... Read more
Complaint from Corrupt Company on 11 June 2020 about Green Dot Bank.
I have called twice about a company that is holding 75 dollars fraudulently. Can not get a supervisors name. cannot file a complaint until June 23rd. After the company takes my funds. Now they are sending me a new card... Read more
Complaint from Zai on 11 June 2020 about Green Dot Bank.
First time I’ve ever come across a banking app that only allows you to transfer money into the app from an outside bank account but can’t do the reverse. My wallet was stolen last week, I reported my card stolen... Read more
Complaint from Msbush32 on 11 June 2020 about Green Dot Bank.
I have been using green Dot bank for a long time because of Walmart money card and net spend an have lost so much money with them and never got a refund til Walmart sent me one on a green... Read more
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