While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 3, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 73 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Need Responsible Banks on 20 July 2020 about Green Dot Bank.
I received a Green Dot card in the mail that I did not request. Some of the information is correct and some is not. My concern is how and why I received this. Identity theft is a big concern obviously.... Read more
Complaint from Marie winberry on 20 July 2020 about Green Dot Bank.
I used my green Dot bank card th hold deposit$500 on auto rental I returned car on Friday July 17 green Dot refuse to return money to my account until July 26 I'm out of $405 Read more
Complaint from Canadaycr17 on 20 July 2020 about Green Dot Bank.
I called on July 8th about a transaction of 22.95 that was unauthorized. The person I talked to stated that the dispute was filed and that I would receive a credit in 3-5 business days. I asked if that could... Read more
Complaint from Cowgirl34343 on 20 July 2020 about Green Dot Bank.
My account was taken over by some one claim to be rep of green dot. Stole my information n my account is locked w my card. Read more
Complaint from mari1950 on 19 July 2020 about Green Dot Bank.
I have a small business and I was approved you will let agrant and a small loan so I didn't want to put the funds in a bank account I decided to put it in the unlimited green dot account... Read more
Complaint from CCVERRETT on 18 July 2020 about Green Dot Bank.
someone has used my infomation an has opened an account with green dot an is using my money . i didnt allow no one to set this account up.and i have a child to take care of an are homeless... Read more
Complaint from lindgood50 on 18 July 2020 about Green Dot Bank.
My card was charged for something i never received, this the info showing in my account: Paypal Guankuanjid $99.99 , 402-935-7733, CA 95131 Read more
Complaint from Ejsummer on 18 July 2020 about Green Dot Bank.
Had bought flooring from home depo. Took back the unused item and got a refund. Green Dot then put a block on my account and I just had my paycheck deposit. Now have no money no food and no mean... Read more
Complaint from Ejsummer on 18 July 2020 about Green Dot Bank.
Had bought flooring from home depo. Took back the unused item and got a refund. Green Dot then put a block on my account and I just had my paycheck deposit. Now have no money no food and no mean... Read more
Complaint from Marksfalling on 16 July 2020 about Green Dot Bank.
Ordered and received a replacement debit card. Went to greendot.com like it said. Said it couldn't activate and sent me to another page. Wasn't able to activate there. Called the only number they have. It said to go to greendot.com... Read more
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