Green Dot Bank complaint: Speaking with a live representative
Filed 20 Jul 2020 by Need Responsible Banks
I received a Green Dot card in the mail that I did not request. Some of the information is correct and some is not. My concern is how and why I received this. Identity theft is a big concern obviously. When I call customer service I cannot continue through the menu without giving my ss. There is an option to continue by using the card that was sent to me so I tried that but then it asked for my ss again. I don’t want to give that out to a company I don’t do business with. I don’t think its responsible of them to ask.
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