Green Dot Bank complaint: Can’t activate replacement card

Complaint from Marksfalling reported on 16 July 2020 about Green Dot Bank

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

Ordered and received a replacement debit card. Went to greendot.com like it said. Said it couldn’t activate and sent me to another page. Wasn’t able to activate there. Called the only number they have. It said to go to greendot.com to activate. LMAO. Phone sends to website and vice versa. I have my disability deposited here in 2 weeks. I will change banks after that.

Suggested solution:

Activate my replacement card. Is that so difficult? I've used the card almost 3 yrs. The card was wore out. They even ccharged me for a damaged card

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