While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 18, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 70 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from yoserchristy on 23 July 2020 about Green Dot Bank.
Federal Economic Stimulus Check from April 15,20 was deposited into a Green Dot account. I have called more times than I can keep count, with being told a supervisor would return my call but no one has called. I had... Read more
Complaint from FreelanceWriter1966 on 23 July 2020 about Green Dot Bank.
I cannot close my Green Dot bank account so I am being charged a monthly fee that I cannot stop. Read more
Complaint from Wallhanger on 23 July 2020 about Green Dot Bank.
Card expired in June 2020 new replacement card sent to wrong address contacted representives to address issue to receive card at correct current address filled out address renewal 4 times Been going on over 10days Fixing to be on the streets and... Read more
Complaint from Viikdiaz1271 on 22 July 2020 about Green Dot Bank.
Ive had a card I recently closed and was expecting a refund only to find out I've had a fraud charge that took money from my account I informed the fraud team they investigated and determined it was legitimate the... Read more
Complaint from Jimmy Columbia on 22 July 2020 about Green Dot Bank.
FedEx knocked on my door on June 10. The letter said congratulations you gave won a 1000 dollars. I couldn't believe it. I filled the paper work they asked me to fill out and they said it would be put... Read more
Complaint from kiddknee on 22 July 2020 about Green Dot Bank.
I've been a victim of fraud twice from greendot back to back and I had it up to here. they're customer service is by far the worse Read more
Complaint from dacariyouaremyheart@yahoo.com on 22 July 2020 about Green Dot Bank.
RushCard closed my account without my notification and my direct deposit was in that account and then they have told me that I have to wait 5 to 7 days to receive my money and I have bills that were... Read more
Complaint from Frenzy on 21 July 2020 about Green Dot Bank.
I called because my debit card was blocked and come to find out they blocked my card and my account. so I closed my account but it hasn't been closed. Read more
Complaint from Kel090909 on 21 July 2020 about Green Dot Bank.
I sold some shoes online and I don’t use cash app or paypal and the customer filed fraud on my money pal and I reached out but no answer. However green dot liked my card going on 2 months without... Read more
Complaint from Hanna on 21 July 2020 about Green Dot Bank.
I put money on my card from my PayPal and it did not go on it why? Read more
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