Complaint: Customer service dispute

on 22 July 2020 about Green Dot Bank in category Banks

New complaint
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My complaint:

Ive had a card I recently closed and was expecting a refund only to find out I’ve had a fraud charge that took money from my account I informed the fraud team they investigated and determined it was legitimate the transaction action was fraud and made from a location ive never been in before ive tried to appeal countless times and every time I call green dot I get hung up on or get the run around

0 0 votes
Justified complaint?

Suggested solution:

credit me the fund that were taken from me from the fraudulent transaction

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