While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 20, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 76 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Watkinsliz3 on 16 July 2020 about Green Dot Bank.
I have sent in three emails to close my account and to refund me my money since my account was hacked. Account ending with 1545. In the email I have included the appropriate documents I was told to send. Each time I... Read more
Complaint from Mukhtair615 on 16 July 2020 about Green Dot Bank.
I received a government small business loan from SBA they approved me of 33,450 dollars.. I’ve been getting my unemployment benefits on my greendot card for a few months now. They never asked for any documentation. Now all of sudden... Read more
Complaint from Nancy442 on 16 July 2020 about Green Dot Bank.
I have called at least 3 times sent my id into the document page.I have been trying for a month now Read more
Complaint from Edergalen on 13 July 2020 about Green Dot Bank.
I have one green dot Card now for like two weeks now and I haven't get my green dot permanent care yet Read more
Complaint from debfin on 12 July 2020 about Green Dot Bank.
As of 51820 began work with FOCUS WorkforceAmerican Eagle Outfitters in Ottawa KS, 66067. Noticed on first pay of 52920 can not get CASH Withdraw. Talked with FOCUS management within days and no answer, just gave me another... Read more
Complaint from weekleym1972 on 12 July 2020 about Green Dot Bank.
On or about the 13th I called irs to check on my stimulus check was informed$ 1700 be deposited into acct with last 4 digits of this acct. (I used this acct to collect my 3018 taxes then I disguarded... Read more
Complaint from Tima86 on 11 July 2020 about Green Dot Bank.
So I get direct deposit every two weeks and received a business loan they wait til I spend $5,000 then block my account talking about fraud when I sent them all my documents saying that it’s my loan that I... Read more
Complaint from meshasims on 11 July 2020 about Green Dot Bank.
They lock my card and they told me I should receive an new one but have not gotten my card yet Read more
Complaint from Babaku on 11 July 2020 about Green Dot Bank.
I went to use my card on june 25th 2020 I my card wasn't there in my wallet! I had my pin in my wallet with my card! Read more
Complaint from Teddi Pratt on 11 July 2020 about Green Dot Bank.
I have had a greendot card for maybe six months. In this time I have been locked out for a month, ordered three cards that I was charged for and never received, now I am unable to access my money... Read more
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