While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 73 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from wwadford on 27 June 2020 about Green Dot Bank.
I filed a dispute to have my funds reimbursed to me after I seen unauthorized charges on my card. The DMV is closed because of covid 19 but CSR keep saying I need a drivers license or state ID that... Read more
Complaint from SLIMCRAZY19 on 26 June 2020 about Green Dot Bank.
I requested a replacement card because it was stolen and they said they were going to send a new card to me in the mail I never received any card and customer service hangs up on me I received my... Read more
Complaint from Mykieelder20 on 26 June 2020 about Green Dot Bank.
I have been given money from my unemployment on 61820 and I have still been waiting on greendot to give me access to my money. They locked my account to get verified documents from me that I have already submitted... Read more
Complaint from JohnAngelAbeyta on 26 June 2020 about Green Dot Bank.
I need to speak t a live person not a machine plus they have my money in the bank that already has money that they owe me from before Read more
Complaint from JSmith0779 on 26 June 2020 about Green Dot Bank.
I have called multiple times sent them multiple emails with the documents that they have requested. Green Dot is refusing to unblock my card. They keep adding to the list of things I need to send in and it's making... Read more
Complaint from triolet_jean@yahoo.com on 25 June 2020 about Green Dot Bank.
They closed my account for no reason with $810 of money. I can’t get any customer service via phone or website. Read more
Complaint from dzenisjr on 25 June 2020 about Green Dot Bank.
So I got my card at Dollar General because I was trying to deposit cash on there until my bank card comes in, and when I made a purchase on my green dot card, everything went okay and then I... Read more
Complaint from bubulina on 25 June 2020 about Green Dot Bank.
so the other day, i've bought a green dot visa card, i've paid $160,which means that i should have $160 on it, although,when i checked my balance,it showed me that my balance was $0,i havant got a chance to pay... Read more
Complaint from jadiel6969 on 25 June 2020 about Green Dot Bank.
green dot closed my account with my money in the account Read more
Complaint from Mbabyy26 on 25 June 2020 about Green Dot Bank.
If I don't get access to my bank account I will be suing this Bank Corporation and Company I've never had an issue but right now I'm in a standstill of not being able to pay my bills and I... Read more
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