While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 74 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Johnniecollett on 24 June 2020 about Green Dot Bank.
My name is Johnnie Collett. I've been trying to get in touch but someone from the Green Dot Bank for months I have had no success. I have been calling the number 1866 795 796 9 can't get through to... Read more
Complaint from Mad man on 24 June 2020 about Green Dot Bank.
They closed my account without any warning right after I received my back pay from unemployment Read more
Complaint from scraffey on 24 June 2020 about Green Dot Bank.
I've never had a problem before but yesterday for someone unknown reason someone closed my account. I can't get my money out but I think I can still put money in hahahah Read more
Complaint from Courtmar7 on 24 June 2020 about Green Dot Bank.
I provided proof of who I was on green dot, I sent copies ot my ID, that was a few weeks ago, today I woke up to my account closed and my whole unemployment check is gone and I can't... Read more
Complaint from WildOrchid96 on 24 June 2020 about Green Dot Bank.
I received Pandemic Unemployment Assistances because my sons school closed. On June 23, 2020 they froze my account “after“ i received my deposit and my child support payment. All of my money i use on rent and necessities is not... Read more
Complaint from kaycee624 on 24 June 2020 about Green Dot Bank.
I was going food shopping on Tuesday June 23, 2020. When I went to pay my card did not work, I assumed I had just forgotten to move the money from the stashed. When i went to sign in i... Read more
Complaint from Robert133 on 24 June 2020 about Green Dot Bank.
After doing business with Greendot for over 10 years off and on? They closed my account and stole my cash back money of $426. I was in my 8th month of earning cash back and can't possibly reach the 12th... Read more
Complaint from robertkanejr on 24 June 2020 about Green Dot Bank.
My account was closed by Green Dot. I don't know why. I have $2,424.00 in my account. When I call Green Dot to ask why, the recording asks for my social security number or account number. ... Read more
Complaint from Bonnie on 24 June 2020 about Green Dot Bank.
I just bought a $20 green dot Visa card at CVS. Nowhere on the packaging did it say a social security number was required. I spent 45 minutes with CVS employees trying to register this card. I am not willing... Read more
Complaint from Tay90 on 24 June 2020 about Green Dot Bank.
I called to see why my card wasn’t working at atm after receiving a deposit the same girl answered the phone second time I called she asked me a lot of questions before my card got closed Read more
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