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Green Dot Bank complaint: Greendot locked my account

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Filed 26 Jun 2020 by Mykieelder20

I have been given money from my unemployment on 61820 and I have still been waiting on greendot to give me access to my money. They locked my account to get verified documents from me that I have already submitted to them with no problem, and they said it would only take two days to review and unlock my account. I have been waiting 4 days now and still going with no answers and no verified emails stating they received my docs and or they working on it or anything. When I call them I eaither get hung up on or given the run around.

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1 comment

  1. Mykieelder20

    I have still yet to receive any help from greendot at all and no updates. Also when I tried to go to account settings and close account or contact greendot a robotic message popped up like a live chat and when I tried to type what I needed, the message responded back it looks like you changed your mind, is there anything else I can help you with??? And i never changed my mind and I feel like my account is hacked by someone or a greendot employee to try to scam me or my own money!

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