My complaint:
I filed a dispute to have my funds reimbursed to me after I seen unauthorized charges on my card. The DMV is closed because of covid 19 but CSR keep saying I need a drivers license or state ID that isn’t expired. I’m starting to feel like you guys are a bunch of scam artist looking for a quick buck. You need to help your customers!!!
Suggested solution:
You should resolve this complaint by letting me send in information with my SSN or Birth Certificate. This is asenine that I have hundreds of dollars sitting in an account and can’t even access it!!!
