While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 16, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 70 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Robynhale49 on 22 August 2020 about Green Dot Bank.
Someone presented themselves thru a hack into my email providing requesting a change of bank account from Wells Fargo Bank to Green Dot Bank - 2 checks were deposited into a Green Dot account 1600.00 and 420.00 I have... Read more
Complaint from MKilla on 21 August 2020 about Green Dot Bank.
I filed a dispute in May about someone using my card while I was incarcerated. I sent them proof of this at Green Dot Bank. They sent me a portion of my money and kept over 300 and closed my... Read more
Complaint from jennablue on 21 August 2020 about Green Dot Bank.
card blocked and i.d got lost and where im at the dmv has a 2month waiting list and im stranded in a town because all my money is on that card i need my money to get back home there... Read more
Complaint from Jackygivens on 20 August 2020 about Green Dot Bank.
I’ve opened and borrow money from SBA but I don’t know why they blocked my account since They told me to upload my ID and I do so now I don’t know what else they fucking need cause am fucking... Read more
Complaint from Dorion20 on 20 August 2020 about Green Dot Bank.
I tried to Activate Register card which it didn’t allow but it’s showing that I have $115.00 but when I tried to pay my bill it says that there were no funds on here!!! Read more
Complaint from Sorohprestin61@gmail.com on 20 August 2020 about Green Dot Bank.
No one speaks English well enough to work in customer service. No comprehension of using a volume key or mouth piece to speak to where one can hear them. Spoke to supervisor after waiting 2 days to receive a... Read more
Complaint from Malari1986 on 20 August 2020 about Green Dot Bank.
In April 2020 my $1700 stimulus payment went onto a greendot card. A card I had not recieved yet. Call cs and explained i had nit recieved the card and asked to send me a new one. I was told... Read more
Complaint from Sorohpreston61@gmail.com on 20 August 2020 about Green Dot Bank.
No one speaks English well enough to work customer service. No one speaks loud enough to hear them. Toke two days for a supervisor to call me back. Call became disconnected and I would have thought she... Read more
Complaint from Malari19861 on 20 August 2020 about Green Dot Bank.
In April 2020 my $1700 stimulus payment went onto a greendot card. A card I had not recieved yet. Call cs and explained i had nit recieved the card and asked to send me a new one. I was told... Read more
Complaint from Beatri on 20 August 2020 about Green Dot Bank.
I was trying to take money out of ATM but couldn't and it's blocked I can't check my balance on my card Read more
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