While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 29, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 73 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Malari on 20 August 2020 about Green Dot Bank.
In April 2020 my $1700 stimulus payment went onto a greendot card. A card I had not recieved yet. Call cs and explained i had nit recieved the card and asked to send me a new one. I was told... Read more
Complaint from Samfields47 on 19 August 2020 about Green Dot Bank.
Account has been blocked and is pending further review Read more
Complaint from palme45 on 19 August 2020 about Green Dot Bank.
My Greendot account is blocked pending on further review and I wants to unblocked it Read more
Complaint from Not_acceptable on 19 August 2020 about Green Dot Bank.
I'm writing on behalf of myself and spouse. We went and got 3 greendot gold colored gift cards; put $500 on each of them for our 3 children for school clothes and supplies as gifts for each of them!!!!!... Read more
Complaint from Karenmusson on 19 August 2020 about Green Dot Bank.
Has a SBL direct deposit to my account. I called ahead of time to verify if this could be done and if anything was needed from me. I was told that it can be deposited and nothing was needed. The... Read more
Complaint from Leander610 on 19 August 2020 about Green Dot Bank.
Fraudulent activity Read more
Complaint from Nepa12208 on 18 August 2020 about Green Dot Bank.
Never received a card in mail our card was lost and it had $500 on it we called customer service and they sent out another card we waited two weeks it never came so we called customer service again and... Read more
Complaint from TammyButler on 18 August 2020 about Green Dot Bank.
In May I learned that I had been a victim of unemployment fraud. Someone had changed the routing number within my ESD account. I traced this to Green Dot and called to cancel the account, which was done, however; I... Read more
Complaint from LJS on 18 August 2020 about Green Dot Bank.
In 2018, I allowed a Federal tax refund to be applied to a green dot card. the card did come. I didn't expect to use it again and it was lost in a move. When the Stimulus came this year... Read more
Complaint from Rickester1 on 18 August 2020 about Green Dot Bank.
Block canceled card.freind owed me 6100 $, he deposited it in my account, I took out 200 $ next day my account was blocked...no explanation, nothing then it was canceled with my money still in acc..they told me I would... Read more
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