Complaint: Customer Service

on 20 August 2020 about Green Dot Bank in category Banks

New complaint
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My complaint:

No one speaks English well enough to work in customer service. No comprehension of using a volume key or mouth piece to speak to where one can hear them.

Spoke to supervisor after waiting 2 days to receive a return call, because customer service was unable to help at all.

Become disconnected with supervisor, she did not bother to call back. Problems still remain.

0 0 votes
Justified complaint?

Suggested solution:

Speak English well enough, speak loud enough and resolve my issued

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