Green Dot Bank complaint: Froze my account and won’t refund my money
Filed 20 Aug 2020 by Mike
In April 2020 my $1700 stimulus payment went onto a greendot card. A card I had not recieved yet. Call cs and explained i had nit recieved the card and asked to send me a new one. I was told that the account had been activated a d they had to freeze the account. They said i had to send them 2 form of id to them to prove it was me. After they receive the id I would get a check in the mail. I sent then the requested forms and waited 2 weeks..no check ive been going back and forth about this with them now for 5 months they keep telling me 2 weeks and still nothing comes..
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