Green Dot Bank Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 5, 2024

Green Dot Bank complaint process

Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Green Dot Bank.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Green Dot Bank?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Green Dot Bank complaints chart

We have received 73 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.

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Green Dot Bank complaint statistics

Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!

1687
Total complaints
1682
Open Complaints
0
Complaints pending
5
Complaints resolved
1.1
/10 1687 ratings

Green Dot Bank reviews: (1687)

Authentic experiences shared by our community for your benefit.

my check deposit

Complaint from mzwill0109 on 15 September 2020 about Green Dot Bank.

I tried to deposit my check on my green dot app.. It didn't give me any options about my check.. I checked my transaction and nothing was pending.. I called the company and the lady on the other end told... Read more

Comments: 0
Rating:

Pending transaction dispute

Complaint from Maniaacc44 on 14 September 2020 about Green Dot Bank.

I have a pending transaction for $42.48 from NATALJIA.COM that I didn't knowingly authorize, I did a live chat with them and they said I had 24 hrs. cancel and I didn't so I was charged. I didnt know... Read more

Comments: 0
Rating:

Stolen money

Complaint from Eddy cripps on 14 September 2020 about Green Dot Bank.

On 28 August I awoke to learn that $2000 had been stolen from my Green Dot Account overnight. I have been on PHONE daily trying to retrieve my funds. This is my federal retirement fund and my sole source of... Read more

Comments: 0
Rating:

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