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Green Dot Bank complaint: Forced to make an account and account then locked and withholding my funds.

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Filed 14 Sep 2020 by Annie

I bought a greendot debit card in the amount of $300.00 from a local gas station because I was on vacation and needed to pay some bills back home after paying one bill for 201.00 I noticed the company had charged me an additional $7.95 inquired as to the reason for this charge I was told I was being charged for a monthly fee, then when I tried to make a purchase my purchases was declined on inquiring as to why my purchases are now being declined I was then told to upload my driver’s license as proof of identity which I did afterwhich my card was then closed with my remaining funds, after many attempts to resolve this problem I’m being told my I d doesn’t match my registration which I was forced to fo in order to use the card add these cards do not work on activation alone. Greendot employees keep telling me they cannot give me any more information about this nor will they unblock the account or refund my money. I need my money and I’ll not give up until my money is refunded even if it takes legal action. I simply bought a prepaid card to pay off a bill and have some extra money for my vacation.

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