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Green Dot Bank complaint: my check deposit

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Filed 15 Sep 2020 by Joyce

I tried to deposit my check on my green dot app.. It didn’t give me any options about my check.. I checked my transaction and nothing was pending.. I called the company and the lady on the other end told me to uninstall my app and try it again because she did not see a deposit either.. I did what she told me. I tried to deposit it again and it said it was already deposit. I still didn’t see a pending transaction nor did I see my money in my account.. I called and she told me I had to wait 3-5 business days.. I told her I never had to do that, why now.. I need my money now for bills.. I asked to speak to someone over her and she hung up on me

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