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Green Dot Bank complaint: Pending transaction dispute

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Filed 14 Sep 2020 by Jeffrey

I have a pending transaction for $42.48 from NATALJIA.COM that I didn’t knowingly authorize, I did a live chat with them and they said I had 24 hrs. cancel and I didn’t so I was charged. I didnt know till after the fact you can’t tell cause it’s barley noticeable, by then it’s to late. I also called their 800 and they wouldn’t let me speak kept cutting me off, I told them I tried to cancel, but I couldn’t find howwhere to do so cause it’s separate from the app, then he says I’m a moron cause I didn’t know how. It says to call the number on my bank card to dispute a charge, there is no number on the card, or send a letter to California, really I dont have the resources for that

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