My account is locked
Complaint from stonewulfe71 on 12 September 2020 about Green Dot Bank.
My Greendot account is locked and i can’t access it neither login into my account. Read more
Green Dot Bank complaints
Green Dot Bank Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Green Dot Bank complaint process
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Green Dot Bank.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Green Dot Bank?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Green Dot Bank complaints chart
We have received 74 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
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Green Dot Bank complaint statistics
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
1687
Total complaints
1682
Open Complaints
0
Complaints pending
5
Complaints resolved
1.1
1687 ratings
Green Dot Bank reviews: (1687)
Authentic experiences shared by our community for your benefit.
Can't use my green dot card
Complaint from AntKar2007 on 12 September 2020 about Green Dot Bank.
I purchased a new Green Dot card from dollar tree yesterday and I can't use it. I can't create an account and can't make purchases. I have spoken to them about 5 times over the phone and every chat I... Read more
Stolen used card
Complaint from Brooke0314 on 12 September 2020 about Green Dot Bank.
I was in a serious car accident August 24th 2020 it was in the hospital from August 24th until September 10th 2020. Somebody stole my purse and thinking out of the car when the accident happened in my day planner... Read more
Unblocking Of My Green Dot Account
Complaint from Eric001 on 12 September 2020 about Green Dot Bank.
My account has been blocked and it keeps saying it’s pending further review for over one month. Read more
Monthly fee
Complaint from Smodes421 on 12 September 2020 about Green Dot Bank.
When I signed up for Green Dot it said if you make $1,000 a month Green Dot will not charge you a monthly fee I make well over a thousand a month and they still are charging me a... Read more
Disput transactions
Complaint from Tameraw83 on 12 September 2020 about Green Dot Bank.
I've been charged for things without concent and Grren dot was suppose to give me my money back and resolve it it hasnt been done yet Read more
Send money P2P
Complaint from Rayann 123 on 12 September 2020 about Green Dot Bank.
On the 10th of August my purse and everything inside it was stolen, including my wallet and cellphone. I am disabled and it was days before anyone came to visit, but when I did get a visitor I used their phone... Read more
Lock Account
Complaint from DarBob00 on 12 September 2020 about Green Dot Bank.
My greendot account was lock and I want it unblock Read more
My Greendot account is locked and I can’t access it again
Complaint from Rosemary9333 on 11 September 2020 about Green Dot Bank.
My Greendot account is locked and I can’t access it again Read more
Blocked account
Complaint from Robinsonk22 on 11 September 2020 about Green Dot Bank.
Hello, my green dot account have been blocked and pending for further review for few weeks……I have my pay check paid to the account and my money is also in my blocked greendot account kindly look into this and open... Read more
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