While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 17, 2024
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We have received 70 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Kk5263lol on 26 July 2021 about Green Dot Bank.
So I went into Cumberland farms to use the atm there with my husbands card. ( which yes of course I had permission to use. ) and withdrew $300 from his bank account. I went to go take the money... Read more
Complaint from Was hacked and changed on 26 July 2021 about Green Dot Bank.
My greendot account was hacked all my login info everything was changed i have my physical card still my social security card and id card to prove its my account i have 11,542 dollars in my account and its restricted... Read more
Complaint from Sammiisweets on 26 July 2021 about Green Dot Bank.
My issue is simple I had a greendot unlimited bank account where my unemployment was deposited somehow some way someone got a hold of my information had a new card delivered to them stole 8,000 from me by the time... Read more
Complaint from Ms. Furious on 25 July 2021 about Green Dot Bank.
The Walmart debit Visa card is one that I have used since 2017 if not longer with me receiving a new one last year 2020. I pay my rent with my debit card and have my biweekly direct deposit deposited... Read more
Complaint from Tmarcy on 24 July 2021 about Green Dot Bank.
I had my paycheck deposit to my Green Dot account,and some hack into my account and took all my out. File a dispute and they investigate and denied my dispute case.So I lost my rent money and I'm now facing... Read more
Complaint from Sihill on 24 July 2021 about Green Dot Bank.
. I opened a Stash account and did not start really using it until last year. I had no problems investing or even with my checking account until this year. After waiting months to get my income tax check I... Read more
Complaint from Chintzy on 22 July 2021 about Green Dot Bank.
Someone went in my account .changed my information put their information’ took $500 out of my account. I had $1454 @ the time. I still have $954 on the card ‘ they refused to give me my $500 bck... Read more
Complaint from Plchitt on 20 July 2021 about Green Dot Bank.
I called and disputed multiple charges I. My card. The gentleman I spoke to took all information and stated account would be on hold for 10 business days until resolved. I received 2 emails detailing dispute and the email stated... Read more
Complaint from asse7asse on 20 July 2021 about Green Dot Bank.
I was using that bank for a month, last Friday as soon as my Employer made a deposit of $903 on the account, they completely closed the account and right now, it seems like nobody can't help me got my... Read more
Complaint from Sean1118 on 18 July 2021 about Green Dot Bank.
I preloaded $350 on a money card with green dot. I came home and the money was gone. I called green dot and was told to start a case and send them photos of my id the reciepts, and the... Read more
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