Green Dot Bank complaint: Stolen money

Name: Stolen money
Item: Green Dot Bank
Author: sean

Open 18 Jul 2021 170 views Banks

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Filed 18 Jul 2021 by sean

I preloaded $350 on a money card with green dot. I came home and the money was gone. I called green dot and was told to start a case and send them photos of my id the reciepts, and the card. I did so and never got a response. After weeks of back and forth they are not helping me at all. They just took the money and are telling me tough luck. I need that cash back.

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Case details

Status: Open
Company: Green Dot Bank
Filed: 18 Jul 2021
Desired resolution: refund my $350
Problem: Preloaded card balance disappeared, claim ignored
About: prepaid money card
At stake: $350

Progress

Filed
Company notified
Company replied
Resolved

18 Jul 2021 Complaint filed and published
18 Jul 2021 Message from Bizzy: we notified Green Dot Bank about this complaint.

See all 1,693 Green Dot Bank complaints

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