While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 2, 2024
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We have received 73 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Branjayjess3 on 30 July 2021 about Green Dot Bank.
i had my social security check direct deposited on June 29th. You transferred it to an email account without my knowledge on June 29th. i filed a dispute and wrote a letter to you explaining that it wasn't... Read more
Complaint from Tscurlock on 30 July 2021 about Green Dot Bank.
My account was closed with no warning. I was told it was detected fraud and would be looked into. When I checked my account there was no unusual activity, just the money I already had in there. Customer service give... Read more
Complaint from Beemanp10 on 30 July 2021 about Green Dot Bank.
My first and second stimulus was sent to greendot greendot has been pinching off my stimulus refuse to send my refund it has been months Read more
Complaint from Bwoods44 on 29 July 2021 about Green Dot Bank.
Green dot closed my account with my money on it and says that they can not give me my money when they don't d not have a right to close it while I was paying my bills I want my... Read more
Complaint from MyJerryBoy on 29 July 2021 about Green Dot Bank.
I have written numerous Emails and have made phone calls their Resolution center. I keep getting the same message that Kylie would be calling me. Up to this point, I have not received any phone calls, letters or emails from... Read more
Complaint from scpro on 28 July 2021 about Green Dot Bank.
This account was tied to my QuickBooks Cash account. The account was abruptly closed on May 14th with over 20K in balance. They claim there are suspicious activities. All payments that came into the account was for business invoices and... Read more
Complaint from Scogswell81 on 28 July 2021 about Green Dot Bank.
June 25 2021 $975.74 direct deposit into my account ends 7814 June 26 21. They said my account was taken over June 26 21 I emailed Green Dot Bank REFUND REQUEST/ACCOUNT TAKEOVER And requested what had been direct deposited into my account ending in... Read more
Complaint from Beyond angry on 27 July 2021 about Green Dot Bank.
On July 17,2021 I reported suspicious activity as money was taken out then refunded and then removed again. They filed a case and gave me the case number. I informed them I had a direct deposit due on the... Read more
Complaint from goodpatriots on 27 July 2021 about Green Dot Bank.
I used my card to make purchases after i received my replacement card,all of a sudden i checked back all for me to see my greendot account has been closed.I believe this is a mistake. Read more
Complaint from romejen1996 on 27 July 2021 about Green Dot Bank.
I am waiting to hear back from green dot. My stimulus was token out of my account on 3142021. The IRS is checking into it as well. I have filed a fraud case but has yet to hear back from... Read more
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