Green Dot Bank complaint: They have had my money frozen since May

Name: They have had my money frozen since May
Item: Green Dot Bank
Author: Karen

Open 29 Jul 2021 193 views Banks

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Filed 29 Jul 2021 by Karen

I have written numerous Emails and have made phone calls their Resolution center. I keep getting the same message that Kylie would be calling me. Up to this point, I have not received any phone calls, letters or emails from them explaining why my account has been frozen since May! In am on disability and rely on that money each month.jc

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Case details

Status: Open
Company: Green Dot Bank
Filed: 29 Jul 2021
Desired resolution: Unlock my account so I can take out my money and put it somewhere else!
Problem: Account frozen for months without explanation
About: bank account

Progress

Filed
Company notified
Company replied
Resolved

29 Jul 2021 Complaint filed and published
29 Jul 2021 Message from Bizzy: we notified Green Dot Bank about this complaint.

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