While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 76 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from AmboCrombie on 06 August 2021 about Green Dot Bank.
My online green dot account got hacked. I started calling and emailing Green dot in Feb.2021. They locked the account so they said but in March I was informed that $1300 had been taken out of the account. How is... Read more
Complaint from Cookieperry on 06 August 2021 about Green Dot Bank.
Green dot closed my account for no reason I submitted my driver's license as proof of verification they refuse to lift the block and release my money. I got robbed with no gun. Green dot needs to fix this error... Read more
Complaint from Anita3 on 05 August 2021 about Green Dot Bank.
I filed a dispute with Green Dot Bank on July 21st,2021 my account was compromised and all of my money was taken off. I spoke with representative on July 23rd they indicated I need to email my drivers license and... Read more
Complaint from writer2154 on 04 August 2021 about Green Dot Bank.
They committed fraud by blocking access to my account and asked me to verify my ID four times and submit an email to them with a selfie holding my drivers license and the front and back of my drivers license... Read more
Complaint from Zuber37 on 04 August 2021 about Green Dot Bank.
Yes someone did unauthorized charges on my card and I filed a dispute just 2 have it denied less then 24 hours so I refiled and again denied within 24 hours Read more
Complaint from Mudpie on 03 August 2021 about Green Dot Bank.
I was told after 10 years of Banking with Green Dot they needed me to verify my identity. I sent both sides of my drivers license to them. They then “closed” my account and I have no access to it... Read more
Complaint from Agnes195901 on 03 August 2021 about Green Dot Bank.
My Green Dot Account is being blocked Read more
Complaint from Showtimesoda on 02 August 2021 about Green Dot Bank.
I got injured at my job 72119 I've been receiving 708 checks every week for 2years my case was settled and I got 114000 Deposited on to a green dot card they offer a check but me beening behind... Read more
Complaint from savaport87 on 02 August 2021 about Green Dot Bank.
My account was closed... Read more
Complaint from Jkaiser31892@gmail.com on 01 August 2021 about Green Dot Bank.
On June 2223 I had some unauthorized charges debited from my GO2Bank debit card through PayPal . Totally 393.88. I disputed this with Green DotGO2BANK only PayPal both. PayPal investigation deemed these charges unauthorized on July 8, while Green Dot... Read more
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