While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 9, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.
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We have received 71 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from normfish1962@gmail.com on 27 March 2022 about Green Dot Bank.
I lost my card with 1200.00 on it. I don't know card number. So at least 6 times in a year I sent documents to them to identify my self to get my money to me. There is never a... Read more
Complaint from Christianhor on 27 March 2022 about Green Dot Bank.
They ordered a a new card changed my stuff ND have mo ey on there Read more
Complaint from Donnasgame on 27 March 2022 about Green Dot Bank.
They stole my Cashback that I built through the past year $132 and the audacity to tell me it was because of too many overdrafts through the year!! And I have overdraft protection!! But account was in good standing at... Read more
Complaint from berrymansusan54@gmail.com on 27 March 2022 about Green Dot Bank.
Why y'all close my account from my money was deposited in my account now I want my money and I need to verify my identity with go2bank verify with my id card how can I do that Read more
Complaint from shooshajo on 25 March 2022 about Green Dot Bank.
This all started the the 7th or 8th of March 2022. I called the customer service on back of card because I had 2 unauthorized charges. As soon as I made the call my card was locked. ... Read more
Complaint from yendortwo@aol.com on 25 March 2022 about Green Dot Bank.
Green do closed my account with 18786 dollarsand the will not give me my funds Read more
Complaint from mylifemykids1979 on 25 March 2022 about Green Dot Bank.
I have money they've promised me that I would get back in a refund check. I've done everything they've told me to do numerous times and still no refund. Read more
Complaint from jackcarter69 on 24 March 2022 about Green Dot Bank.
Someone else is on my account how can I get my money back Read more
Complaint from Ettling1030 on 23 March 2022 about Green Dot Bank.
I account says my account have been blocked and under review why is this happening why ??? Read more
Complaint from JCESCOBEDO on 22 March 2022 about Green Dot Bank.
A YEAR AGO I PURCHASED A GREEN DOT CARD AT STORE, AND WAS EXPECTING SOME MOMNEY DIRECT DEPOSIT. I COMPLAINED THAT MY ACCOUNT GOT HACKED AND THEY DIDNT HELP SAYING THEY COULD'NT. I REGAINED ACCESS AFTER DAYS BY CALLING... Read more
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