While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 27, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 73 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from sonley7 on 06 May 2022 about Green Dot Bank.
I filed my 2021 income taxes with Turbo Tax. I mistakenly put the wrong account number to receive the refund to my bank electronically. I was told to contact Tax Products Group (TPG) who appears to be connected... Read more
Complaint from Lak424 on 06 May 2022 about Green Dot Bank.
Greendot reps are full of shit ... they outta the blue lock my a coun5vcuz I tried to order a new card to replace one I lost ok so ten calls laterc,also being hung up on repeadily and advised I... Read more
Complaint from Chrystine12 on 04 May 2022 about Green Dot Bank.
My greendot account was closed and I need my money back as soon as Possible Read more
Complaint from Cynthiasnook on 01 May 2022 about Green Dot Bank.
They wont cancle my account. When my account was zero,i requested ,by calling,for my account to be closed. They hang up on me. I tried all of the instructions how to close your account online,and it purposely wont let me.... Read more
Complaint from e_flores22 on 28 April 2022 about Green Dot Bank.
I got a card at Walmart had a deposit more then $1800.00 I was not able to get my money with the card I call them many times never got any response Read more
Complaint from ShinigamiBJ on 15 April 2022 about Green Dot Bank.
Green dot denied my claim when I opened a transaction dispute. Literally, every bank gives you your money back but the green dot did not. They did not even give me a valid reason for denial. I AM GOING TO... Read more
Complaint from Patricia toscano on 12 April 2022 about Green Dot Bank.
I got my tax return sent on a green dot card I reported unathorized transaction on my account then open a complain n to investigation for unathorized transactions green dot denied my claim and blocked my card and I... Read more
Complaint from DjPerez on 06 April 2022 about Green Dot Bank.
They say I owe over $100 in monthly on an account that I closed in Feb. 2021. I tried calling and writing . I haven't used the card since feb 2021. But, my monthly fee just goes on and on Read more
Complaint from Cyclones77 on 06 April 2022 about Green Dot Bank.
I filed my 2021 Federal Taxes with Turbo Tax. My total IRS Tax refund was $292.00. I chose to have TurboTax fees deducted from my refund which reduced my total refund to $145. TurboTax informed me that Green Dot Bank... Read more
Complaint from Trslamrie22 on 31 March 2022 about Green Dot Bank.
My greendot was lock Read more
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