Green Dot Bank Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 28, 2024

Green Dot Bank complaint process

Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Green Dot Bank.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Green Dot Bank?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Green Dot Bank complaints chart

We have received 80 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.

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Green Dot Bank complaint statistics

Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!

1686
Total complaints
1681
Open Complaints
0
Complaints pending
5
Complaints resolved
1.1
/10 1687 ratings

Green Dot Bank reviews: (1686)

Authentic experiences shared by our community for your benefit.

Fraud Greendot stole 18000 from my account

Complaint from Tiearrar on 01 June 2022 about Green Dot Bank.

I had issues with my bills I’ve paid for with my prepaid card, all my payments were reversed but never posted back to my account so I contacted the company and the corporate office they said there’s nothing they can... Read more

Comments: 0
Rating:

FRAUD NEGLIGENCE

Complaint from sarkisk1 on 31 May 2022 about Green Dot Bank.

This complaint is on Green Dot Corporation in Pasadena, CA. Complaints have been filed with the CFPB and the FDIC, as well ass the BBB and the OCC On may 1st 2022, my bank account was compromised and $2000 was transferred... Read more

Comments: 0
Rating:

Won't send refund from account

Complaint from Mr Drake on 19 May 2022 about Green Dot Bank.

Greendot closed my account for fraudulent activity I sent them my identification , and because I dont have a utility bill in my name they want send me my refund. Like I told them I live with someone I dont have... Read more

Comments: 1
Rating:

REFUND

Complaint from champron62@gmail.com on 17 May 2022 about Green Dot Bank.

I switched Insurance Companies, sent them the paperwork they requested, over 6 months ago, just got off phone with them, ear full of Bullshit. Read more

Comments: 0
Rating:

Replacement card

Complaint from TeresaC on 15 May 2022 about Green Dot Bank.

I’ve tried since ThursdayMay 13 2022 to activate my card this is Sunday I’ve made 43 calls 20 chats and three emails and still nothing is done. I used to recommend them to everyone and now I puke not recommend... Read more

Comments: 0
Rating:

Green dot sucks

Complaint from Ppp on 15 May 2022 about Green Dot Bank.

Green dot froze my account before I could use it for fraudulent activity ...the only fraud was green dot still taking monthly fees out for the last 8 months and I still chavent spent a penny out of my account... Read more

Comments: 0
Rating:

CLOSED ACCOUNT

Complaint from CARRI0505 on 14 May 2022 about Green Dot Bank.

On the 28th of January, I received either an email or a notification saying my account has been restricted due to unusual activities. I didn’t understand what they meant by this statement because there hasn’t been any previous activities. As... Read more

Comments: 0
Rating:

Refund

Complaint from Jayjalynnkimora on 13 May 2022 about Green Dot Bank.

To whom it may concern my names Jessica tatum, Im writing because the irs release my refund to Santa Barbara Tax Product .Santa Barbara Tax group have been holding my refund. Said when they tried to deposit my refund my bank code the refund as... Read more

Comments: 0
Rating:

ACCOUNT CLOSURE

Complaint from CARRI0505 on 10 May 2022 about Green Dot Bank.

On the 28th of January, I received either an email or a notification saying my account has been restricted due to unusual activities. I didn't understand what they meant by this statement because there hasn't been any previous activities.... Read more

Comments: 0
Rating:

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