While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 17, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 70 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Timbebawi on 03 June 2020 about Green Dot Bank.
Green Dot will not respond to my emails. I deposited 400 cash to MoneyPak card to deposit funds to my card. My card was not eligible to deposit funds. I emailed Green Dot for a refund. They say they will... Read more
Complaint from Taybae1996 on 03 June 2020 about Green Dot Bank.
Yes I’m hoping I can come how some way get help because every time I call your company none of your employees know what I’m talking . So April 21 2020 someone got ahold of my card spent 600... Read more
Complaint from sugary2020 on 03 June 2020 about Green Dot Bank.
account was blocked for reasons unknown, was not able to get to the upload docs page on App or website. Received an email stating no issues found upon review and ok to resume use of card but account blocked still.... Read more
Complaint from Davidt8855 on 03 June 2020 about Green Dot Bank.
I had offerup send the money from my sold item to my new greendot card. My account was then blocked. They consider a deposit from the Offerup app Suspicious. It's just like Ebay. This virus left me with no job... Read more
Complaint from rafy1981 on 03 June 2020 about Green Dot Bank.
I put $500 on my Green Dot unlimited card and someone went into my account and send my $500. Without my consent and authorization Read more
Complaint from Bishop on 02 June 2020 about Green Dot Bank.
Over 2 weeks ago I purchased 2 greendot cards putting $500 dollars on each. When attempting to us they were locked. Have emailed, called, and sent in my identification on many occasions but no success. When I call I stay... Read more
Complaint from tonyjpoh8099 on 02 June 2020 about Green Dot Bank.
I did a greed dot cash deposit into my Chime account at Wal Mart supercenter. Right now it has been 5 hours since i did the transaction and I have not received my funds. I want to know why it... Read more
Complaint from AliciaSweat4 on 02 June 2020 about Green Dot Bank.
I purchased a gift card and there charging me a fee for a card, I used as a gift card. Read more
Complaint from Twista22 on 02 June 2020 about Green Dot Bank.
I receive SSI and this is my second month they took money from me and now they got money from my stimulus money and it was 600 left on my account and 1200 gone ..Im being evicted from my apartment... Read more
Complaint from hen0205 on 02 June 2020 about Green Dot Bank.
i received a date from the irs for my stimulus deposit and never received it. Then on May 22 i got a text message from wal-mart money card services saying that on May 28 my funds would be deposited and... Read more
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