Green Dot Bank complaint: Locking card and not assisting in unlocking
Filed 2 Jun 2020 by Bishop
Over 2 weeks ago I purchased 2 greendot cards putting $500 dollars on each. When attempting to us they were locked. Have emailed, called, and sent in my identification on many occasions but no success. When I call I stay on hold for over a hour each time but usually the phone cutting of, email I get told to log into the account but I keep informing I cannot do so. HOW CAN I RESOLVE THIS ISSUE AND FILE AN OFFICIAL REPORT?
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