Green Dot Bank Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 2, 2024

Green Dot Bank complaint process

Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Green Dot Bank.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Green Dot Bank?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Green Dot Bank complaints chart

We have received 73 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.

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Green Dot Bank complaint statistics

Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!

1687
Total complaints
1682
Open Complaints
0
Complaints pending
5
Complaints resolved
1.1
/10 1687 ratings

Green Dot Bank reviews: (1687)

Authentic experiences shared by our community for your benefit.

They are refusing to give me back my funds

Complaint from QuannaBrooks on 02 June 2020 about Green Dot Bank.

I ordered a debit card May 19th. My unemployment funds are being deposited every Tuesday. They claimed they sent a debit card it has been past the nine days and they are refusing to transfer my funds to my other... Read more

Comments: 0
Rating:

Green dot platinum account closing

Complaint from ndunn34 on 02 June 2020 about Green Dot Bank.

To whom it may concern My name is Nicholas Dunn. I just recently closed my green dot platinum account. Unfortunately I cant get a hold of anyone to see about using my security deposit as payment for my amount due. I... Read more

Comments: 0
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Customer service rep

Complaint from Ji medr on 01 June 2020 about Green Dot Bank.

My call keeps getting redirected to Philippines and are not able to assist me I keep getting the run around I’m trying to report fraud and get my money back Read more

Comments: 0
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Cut me my check

Complaint from annafoster69@gmail.com on 01 June 2020 about Green Dot Bank.

I’ve been calling and emailing telling them that I request my Money it’s been 2 months and still nothing I’m not happy with GoBank at all Read more

Comments: 0
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Refund Request Account Take Over

Complaint from Brendalou on 01 June 2020 about Green Dot Bank.

I have had my card blocked by Green Dot due to account being taken over. I disputed a transaction not made by me the money was refunded back to account. Account I can not use. I have complied with sending... Read more

Comments: 0
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Card blocked

Complaint from Tezzymoe94 on 01 June 2020 about Green Dot Bank.

I uploaded money on my green dot card to pay bill but it says my aacount block and I just need to pay my bills I'm the card holding and I dont want my card to be blocked it tells... Read more

Comments: 0
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Missing money

Complaint from Davis on 31 May 2020 about Green Dot Bank.

My unemployment was sent to a green dot card that I do not have or have and recollection too and I’ve been trying to contact green dot costumer service for the past month now and still nothing. In order for... Read more

Comments: 0
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Account close

Complaint from Dirtfarmer70 on 31 May 2020 about Green Dot Bank.

I have direct deposit to receive tomorrow,but I can’t access my accounts I called green dot they said someone called them complain about my accounts so they close with calling me or sending me an email with I have $3586... Read more

Comments: 0
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Missing money

Complaint from berthuc1 on 31 May 2020 about Green Dot Bank.

On may 20th 2020 IRS sent my stimulus to my green dot direct deposit account 1041 3617 0693 routing number is 124 303 120 and any time I check my card it says there's no money on this card why... Read more

Comments: 0
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Money Stolen

Complaint from Iaikens on 30 May 2020 about Green Dot Bank.

I deposited money into an account I opened with GoBank. They have sent me multiple cards that do not work. I’ve called and spoken with a live representative to have her walk me thru activating one of the cards. When... Read more

Comments: 0
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