Green Dot Bank complaint: Money Stolen

on 30 May 2020 about Green Dot Bank in category Banks

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I deposited money into an account I opened with GoBank. They have sent me multiple cards that do not work. I’ve called and spoken with a live representative to have her walk me thru activating one of the cards. When that didn’t work she told me there’s nothing else she can do. She gave me an email address to report the issue. I’ve sent multiple emails to the address she gave me over 2 months ago and got no reply. In the mean time they are charging me 8 dollars a month for this account. They’ve also told me there in no other way to access my money. This has been going on for 3 months.

Suggested solution:

Refund my money.

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2 years ago - We have posted a tweet about your new complaint about Green Dot Bank

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