While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
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We have received 76 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from utopier45 on 30 May 2020 about Green Dot Bank.
I ordered a greendot money cash back card, in which I have had for sometime, I ordered online,decided to have money sent to the card.thinking after I set the acct up online that I would be able to receive my... Read more
Complaint from Blessed86 on 30 May 2020 about Green Dot Bank.
I received two deposits one February 26 and the other April15,2020. I have not received any of my money. Someone changed my info and I've sent my I.D. phone bills..etc to my identity. I haven't heard anything from Greendot... Read more
Complaint from Misti Williams on 29 May 2020 about Green Dot Bank.
I have had the green dot card for three months now I use it to pay bills only. For the last month an half I have placed money on it to pay bills there is four transactions that has shown... Read more
Complaint from krazygirl on 29 May 2020 about Green Dot Bank.
i have ms i need multple medicatiins daily and i wemt to activate moy green dot then wen i tryd log bak in it says wrong password so i change it it locked me out i haventv been able... Read more
Complaint from Jillian1238 on 28 May 2020 about Green Dot Bank.
On Friday 522 I received 2 separate mobile notifications stating that I would receive direct deposits onto my bank card on Thursday 528. Only one of those deposits have been posted what happened to the other one? Green dot offers... Read more
Complaint from Fgreendot on 28 May 2020 about Green Dot Bank.
This box is not large enough for me to explain the crap that I've had to deal with since my dispute this is the worst company I have ever had to deal with by far the most unpleasant experience I... Read more
Complaint from noaccesstomyowncash on 28 May 2020 about Green Dot Bank.
I have had a green dot prepaid card for over 2 years. When I signed into my online account I was told my card was on hold until I provided identifying information. After providing said information, there was a note... Read more
Complaint from Prik7Ng on 27 May 2020 about Green Dot Bank.
Can I register my card online can't reach anybody on the customer service line and cannot reach my money when needed can I talk to a human voice Read more
Complaint from David5881 on 27 May 2020 about Green Dot Bank.
The supervisor says I cant dispute a charge on my card are stop a ucn authorization on a charge for r Read more
Complaint from sylvain on 27 May 2020 about Green Dot Bank.
I had our taxes deposited into the account and they locked it for being a big deposit. That was 3 weeks ago and its still locked. Sent my info they wanted and still nothing. My family is barely makeing it... Read more
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