Green Dot Bank complaint: Green dot platinum account closing

Complaint from ndunn34 reported on 02 June 2020 about Green Dot Bank

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My complaint:

To whom it may concern

My name is Nicholas Dunn. I just recently closed my green dot platinum account. Unfortunately I cant get a hold of anyone to see about using my security deposit as payment for my amount due. I tried calling the customer service line but keep getting there is a security block on my account. Can someone please help rectify this situation as I do not have the money to pay my bill due to covid 19. Please email ndunn20@hotmail.com Thanks

Suggested solution:

Use security deposit for amount due

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