Green Dot Bank complaint: FRAUD

Yes I’m hoping I can come how some way get help because every time I call your company none of your employees know what I’m talking . So April 21 2020 someone got ahold of my card spent 600 . When I called the girl cancelled my card said she will make some note just call after the transaction wasn’t pending anymore . So I did when I did they NO LONGER SHOWED IN MY TRANSACTION. So I instantly got mad because I’m a single mother every dime helps I need this money for a car but anyway . But I got to looking through my purchase history it’s there I sent you guys the screenshot of the PURCHASE HISTORY . y’all told me that there is nothing Wrong now I’m sitting here not knowing what to do if I call the police make a report but it’s been a month because your customer service person told me to wait to file the Dispute until the transactions was no longer pending dispute until the transactions was no longer pending THEN THEY DISAPPEARS . I am beyond mad Hope some one can do something because I need this money back it was not me I don’t not deserve this . I do not deserve crying every time I call you guys because NO ONE WILL GIVE ME A CORP. number no one will send me to a supervisor because I get mad I’m sorry .