While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 3, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 73 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Kiara1 on 18 September 2020 about Green Dot Bank.
My green dot debit card has a block on it. I went on the website to resolve the issue and their website wouldn't let me. Read more
Complaint from Dregon28 on 17 September 2020 about Green Dot Bank.
Like so many others on this complaint my account was locked I have been trying for weeks and weeks and weeks to get them to give me access to my money so that I can remove it off of the... Read more
Complaint from Bump104 on 17 September 2020 about Green Dot Bank.
I’m Greendot account is locked and I can’t access it anymore. Read more
Complaint from Matthew Kingsberry on 17 September 2020 about Green Dot Bank.
I, Matthew Kingsberry, had a direct deposit go to green dot account that is no longer active on 9102020. I, Matthew Kingsberry, have called green dot to have the money (141.00) sent bank to the sender (legends). Green dot... Read more
Complaint from Chrischerry013 on 17 September 2020 about Green Dot Bank.
They blocked my account for no reason Read more
Complaint from EMILY5040 on 17 September 2020 about Green Dot Bank.
Amount never given $300 I went to withdrawl 300 dollars from a ATM the atm acted like it was going to dispense money but never did. It gave me a Receipt Saying transaction was denied! Read more
Complaint from Confused on 16 September 2020 about Green Dot Bank.
I received notice that my account was closed. I sent documentation and they said the could not verify. I spoke to someone in corporate office who told me to submit additional documents. Every since when I try calling back they... Read more
Complaint from Keke Gill on 16 September 2020 about Green Dot Bank.
I purchased a card at York walmart and loaded $380 on it. Once I got home to activate the card I was told that the card was invalid. How was the card invalid when I had just purchased it. I... Read more
Complaint from SLJ77 on 16 September 2020 about Green Dot Bank.
My son gave the IRS my account information to have his stimulus deposited on my card due to him being unable to renew his Id due to COVID . I received an email stating it would be deposited on 09102020... Read more
Complaint from Anl0214 on 16 September 2020 about Green Dot Bank.
I ordered a new card with green dot. While waiting for new card it was hijacked through the mail and account information was changed. GreenDot closed my account immediatly and told me that a check would be sent to me... Read more
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