Green Dot Bank complaint: Account takeover
Filed 16 Sep 2020 by Lance
I ordered a new card with green dot. While waiting for new card it was hijacked through the mail and account information was changed. GreenDot closed my account immediatly and told me that a check would be sent to me with remaining balance. All i had to fo was send a picture i.d and a bill verifying my address. I did this once and they never contacted me to notify me that my documents weren’t accepted. So after 4 weeks i called to verify what was going on. At which time i was told about my documents. So i resubmitted so now here it is 19 days later ati) nothing from the card company. And that includes my 1100$ plus that i had in my account.
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